![]() Ultimately, though, the cost your business pays to process credit cards will depend on the payment processor you choose.ĭeciding to accept credit cards as a form of payment is a key step for business growth. Generally, the average credit card processing fees range from 1.7% to 3.5% per transaction. However, there are several pieces involved in determining this overall cost, including transaction fees, flat fees, and incidental fees. ![]() If you are using a point-of-sale system serviced by a third-party reseller/service provider, then you should contact that company to request support.At the most basic level, credit card processing fees are the cost that a business owner pays to accept credit card payments. Follow the call menu prompts for Technical Assistance. If you need additional assistance, please contact the Help Desk at 800.934.7717. Our Product Support page may have the answer you need. What to Do If You Cannot Process Transactionsįirst, refer to the information on this website to determine whether you can self-service your terminal. You perform transactions using an analog phone line.You perform transactions using a IP-based (high speed) communication, or.If you are experiencing failures with VoIP communication, it is recommended that:.Manufacturer recommendations call for use of an analog phone line. Not all VoIP services are compatible with stand-alone POS devices. VoIP services could experience issues performing transactions.You perform a download using an analog phone line.You either perform a download using IP-based (high-speed) communication, or.If you are using a dual-communication device that is currently set for dial with VoIP communication, it is recommended that:.If you are using a dial-only payment device with VoIP communication, you may need to locate an analog phone line in order to perform downloads.We have seen downloads incur some difficulty completing successfully, based on the amount of information being transmitted to the payment device. VoIP services could experience issues performing downloads.But, you should be aware of these limitations beforehand: ![]() In place of a standard dial analog phone line, you might opt to use VoIP communication for processing transactions. Telecommunications companies are increasingly offering only Voice over Internet Protocol (VoIP) telephone service, which converts traditional analog audio signals into digital data for transmission over the Internet.
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